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FAQS

Here are the FAQs we receive most often. If you don't find your question here, please feel free to contact us. We are happy to help!

What types of thermal label sizes and thermal paper are available?

We offer a broad range of thermal labels and thermal paper, including both direct thermal and thermal transfer options. These products come in various sizes, materials, adhesives, and colors to cater to different industries like logistics, retail, and healthcare. Our labels are compatible with popular printers such as Zebra, Honeywell, Datamax, and Intermecc.

Are customization services available?

Yes, we provide extensive customization services. Whether you need specific designs, sizes, shapes, materials, or printing content, we can tailor solutions to your requirements. Our experienced team assists in selecting the best materials and adhesives to ensure optimal performance in your applications.

Which industries are your products suitable for?

Our products are widely used in logistics, retail, healthcare, manufacturing, and e-commerce. They are ideal for applications such as product packaging, shipping labels, and inventory management.

Do you offer global shipping services?

Yes, we provide global one-stop service and have overseas stock warehouses in Saudi Arabia, the USA, Dubai,Egypt, and Mexico to ensure fast delivery.

How can we become your distributor or agent?

If you are interested in becoming a distributor or agent, please contact our sales team through our website or directly. We will provide detailed cooperation procedures and requirements. We look forward to developing partnerships with global collaborators.

Are you thermal label sizes and label raw materials direct manufacture?

Yes, we are our own factory for thermal labels and label raw materials. The factory is located in Guangdong, China and Malaysia. The factory is over 50,000 square meters and has more than 100 employees. Our factory is equipped with state-of-the-art machinery and adopts advanced manufacturing processes. We pride ourselves on our ability to efficiently produce high-quality products. The factory adheres to strict quality control standards and is able to expand production to meet large orders.

What certifications and quality assurances do your products hold?

Our products undergo rigorous quality control and have earned certifications like FSC,ISO9001, ROHS, and REACH,BPA FREE.We maintain a comprehensive quality management system to ensure every product meets high standards.

How can I request a quote and samples?

You can contact our sales team through the contact form on our website, email, or phone. We will provide detailed quotes based on your specific needs and can offer samples for your testing.

What is your production capacity and lead time?

We have advanced production equipment and efficient processes, allowing us to respond quickly to customer needs. The typical lead time is 2-4 weeks after order confirmation. We also handle large orders promptly.

What innovations and patents do your products have?

We have obtained 140 innovation patents, focusing on continuously improving product performance and quality. Our innovative technologies enhance the durability and applicability of our products while increasing production efficiency.