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I only know my printer brand but not the paper size and core. Can you confirm the suitable specification?

2026-10-14
Yes. Please provide your printer brand and model. We will check our compatibility chart to confirm the paper width, core size and roll length. If needed, we can send samples for testing in your printer to help you choose the right specifications.
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I don't know which specification of thermal paper/label I should choose. Can you help?
What is the difference between 12mm and 25mm cores? Which devices are they compatible with?
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Related questions
1
Can different paper products be combined in one shipment?
Yes. Thermal paper rolls, labels, carbonless paper and other paper products can be consolidated according to the confirmed order and packing plan. Carton markings and packing lists can also be prepared by product type for easier receiving and inventory management.
2
How can I become your distributor or agent?
We publish our distributor pricing and agency policies and welcome new regional agents. Contact us for agency information, our product portfolio and marketing support to develop your regional market together.
3
What happens if there is a quality problem? Do you offer compensation?
We test every batch before shipment, provide compensation for quality issues under our after-sales policy, and assign a dedicated account manager for follow-up support to help safeguard your purchases.
4
How do you prevent specification errors before mass production?
We confirm the approved specifications, artwork, material, dimensions, winding direction and packaging details before mass production. Digital proofs or samples can be provided when required.
5
Can you do OEM/ODM and print my LOGO?
Yes. We support OEM/ODM, producing with your brand LOGO, custom layout and specifications, with multi-part overprinting and anti-counterfeiting processes, plus free customization consultation.
6
I have no experience with customs clearance and taxes. Can you help?
Yes. We provide clearance documentation support, tariff explanations and a beginner import guide, with options like DDP that include clearance services, helping inexperienced customers import smoothly.
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Shenzhen Kingcolor Paper Co.,Ltd.
Global Professional Thermal Printing Paper and Label Manufacturer
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Office Address: Room 809, Floor 8, Building 1, Longhua Design Park, Minzhi Street, Longhua District, Shenzhen, China


Factory Address: Building 22, Zhuoda Valley Pioneer Park, Jinlong New District, Xiangyin County, Yueyang City, Hunan Province, China
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