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faq

• Can different paper products be combined in one shipment?
• How can I become your distributor or agent?
• What happens if there is a quality problem? Do you offer compensation?
• How do you prevent specification errors before mass production?
• Can you do OEM/ODM and print my LOGO?
• I have no experience with customs clearance and taxes. Can you help?
• How much cargo fits in a 20GP/40HQ container? How is mixed loading calculated?
• Do you have local distributors? Can I pick up goods locally?
• Why does DDP take longer? How is the tariff calculated?
• What is the logistics lead time to remote countries in Africa and the Middle East?
• I have no import experience or freight forwarder. Can you help arrange logistics?
• Will you run out of stock in peak seasons? Can you guarantee stable supply?
• What is the production lead time for different order volumes?
• What are the hidden risks of low-priced thermal paper?
• Are there discounts for bulk purchases? Do distributors have exclusive pricing?
• Why can't self-adhesive labels be quoted directly? What do you need to confirm?
• How long is a quotation valid? Will it fluctuate with raw material prices?
• What payment methods do you accept?
• How do I test the color retention and low-temperature performance of thermal label samples?
• How long can unprinted thermal paper be stored?
• How are the low-temperature, waterproof and oil-proof properties of three-proof labels? Is there a test standard?
• How is the print quality of your A4 copy paper? Does it work with high-speed printers? Will it jam?
• Can you provide samples? Are samples free?
• What is the process for a customized order?
• Do you support small-batch trial orders? Do you have flexible customization policies?
• Do you support LOGO printing, size changes and layout customization?
• My quantity for color labels/printed customization is small and can't meet the regular MOQ. Can you still do it?
• I have my own design and drawings. Can you customize? What is the MOQ?
• Do you test every batch before shipment?
• Are your papers environmentally friendly and phenol-free? What's the difference from cheaper phenol-containing paper on the market?
• How long are your certificates valid, and which organizations issued them?
• Is your BPA/BPS-free test real and valid? Do you support third-party testing?
• Do you have FDA, REACH and ISO certifications? Can you provide a full set of customs clearance certificates?
• Do you provide industry-specific test reports for your medical and banking paper products?
• What should I consider when choosing paper for different countries/climates?
• How do I choose the adhesive type for labels?
• How do I choose the number of parts for carbonless paper?
• How do I distinguish between ECG, ultrasound and medical analyzer paper and choose the right type?
• How do I choose between standard and three-proof thermal labels? When are three-proof labels necessary?
• How do I choose label material for cold-chain, humid or outdoor environments?
• How do I choose thermal paper by printer type and speed?
• What paper weights are available for thermal paper, and what is each used for?
• What do 80 × 70 and 70g mean?
• What is your product range? I only know you sell receipt paper.
• Which countries and regions are your products suitable for export to?
• Where is the black mark on ECG paper? Does it meet medical equipment standards?
• I only know the intended use. How do I choose the right paper weight for kraft paper or labels?
• What is the difference between 12mm and 25mm cores? Which devices are they compatible with?
• I only know my printer brand but not the paper size and core. Can you confirm the suitable specification?
• I don't know which specification of thermal paper/label I should choose. Can you help?
latest products
Medical Imaging SOFTHI UPP-110HG Ultrasound Thermal Paper
Medical Imaging SOFTHI UPP-110HG Ultrasound Thermal Paper
80 x 80 mm POS Receipt Paper | OEM Manufacturer
80 x 80 mm POS Receipt Paper | OEM Manufacturer
Custom Kraft Paper Sheets and Rolls for Wrapping and Packaging
Custom Kraft Paper Sheets and Rolls for Wrapping and Packaging
Custom Waterproof RC Inkjet Photo Paper for Photo Printing
Custom Waterproof RC Inkjet Photo Paper for Photo Printing
Custom Bill Printing Paper for Tickets and Vouchers
Custom Bill Printing Paper for Tickets and Vouchers
GET IN TOUCH WITH Us
Shenzhen Kingcolor Paper Co.,Ltd.
Global Professional Thermal Printing Paper and Label Manufacturer
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Office Address: Room 809, Floor 8, Building 1, Longhua Design Park, Minzhi Street, Longhua District, Shenzhen, China


Factory Address: Building 22, Zhuoda Valley Pioneer Park, Jinlong New District, Xiangyin County, Yueyang City, Hunan Province, China
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